FAQ

Frequently Asked Questions


Got a question? We've got answers.

1. About AdTargeting

AdTargeting is the best Facebook interest targeting tool to discover hidden or niche interests of massive Facebook audiences.
It can help you max the ROI of Facebook marketing targeting.
We have our own search crawlers and use data from our independent database. We are not affiliated with other search engines or similar services to use their data.
All data of AdTargeting is updated in real-time. Please feel free to refer to the data presented.
AdTargeting provides 5 languages to search, including English, Chinese, Japanese,  Russian, and Germany.
In the future, our goal is to allow you to search for interests in any language Facebook supported.

2. About Features

The Top chart provides a list of the most popular interests or keywords under different keyword sets. This helps you to save time and choose the most suitable keywords.
Even if you’re brand-new to Facebook or Google marketing, you can quickly try AdTargeting to target your interest audience.
The results table has a column to show the audience sizes per interest. These are the "worldwide" audience sizes without any limitations like geolocation, demographics, or placements.
For Free and Basic plan users, when you Search, switch between Facebook Interest and Google Keyword, or view Suggestions, the remaining queries will decrease by 1.

3. About Account & Billing

Here're 2 ways to change your password.
1.Enter your email address at https://adtargeting.io/user/forgot and click on "Send verification mail", then follow the steps in the Password Reset Request On AdTargeting email you receive.
2.Click on the username at the top right and go to Profile, then click on "Change Password". Remember to submit all your changes.
For monthly and yearly subscriptions, AdTargeting accepts payment via credit cards only.
Please kindly check our Terms & Conditions — "4. Refunds". https://adtargeting.io/terms
Yes, you can cancel your subscription whenever you'd like to. Even after cancellation, you can still use the remainder of your bill and it won’t subscribe to the next cycle after the expiration.
Simply log in to your account and go to My Plan after clicking the username in the top right corner, click on “cancel the subscription” to confirm each step. No need to call, email, or talk to anyone!
After cancellation, please do recheck your account status and ensure there is no upcoming payment.
We only offer digital invoices. You can click on the username in the top right corner – Profile – Invoice, to check/download your invoices.
You can go to My Plan and click the “Upgrade” button, or visit the Pricing page directly, choose a more advanced plan and pay for the price difference, then it’ll work.
Sorry, you cannot downgrade your plan directly. If you want to change your plan, please cancel your current subscription first, then resubscribe another one.
Sorry, you cannot update your card information directly. If you insist on doing so, you can cancel your current subscription first, then resubscribe it with updated card info.
MORE QUESTIONS? CONTACT US ONLINE THROUGH CHAT!
service@edm.adtargeting.io